acmoc

ACMOC Membership Benefits

  • FREE quarterly magazine filled with content about antique Caterpillar machines
  • FREE classified listings
  • ACMOC store discounts and specials
  • Full Bulletin Board Access
    • Marketplace (For Sale/Wanted)
    • Technical Library
    • Post attachments

$44 /year ELECTRONIC

$60 /year USA

$77 /year International

SHADY ACMOC BUSINESS!!!!

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3 weeks 3 days ago #256968 by Rome K/G
My debit card was charged without my permission to renew membership and was emailed a receipt! I emailed Sue Westwood ten minutes after I got the email that I wanted a refund and am canceling my membership.
No reply! Tried calling, busy signal all day! Been several days now and still no reply, made several more calls, just get a recording!
Called Kurt Bangart, said "he would look into it and take care of it" still no refund!!
It just shows this "club" likes to take your money but you get no results! No Store! No decals! No merchandise!
I am not paying $67.00 for a "club" that just sends out a magazine four times a year!
I'm tired of the BS!!!!!!!
Gary Whiteman 
The following user(s) said Thank You: cr

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3 weeks 3 days ago #256974 by Old Magnet
Replied by Old Magnet on topic SHADY ACMOC BUSINESS!!!!
Sorry to see you leave but I understand.
This club is on a slippery slope and has been for some time. I ignore the current situation and focus on saving the Cat Equipment. Helps to overlook the BS.

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3 weeks 2 days ago #256978 by Wombat
Replied by Wombat on topic SHADY ACMOC BUSINESS!!!!
It's always sad when someone wants to terminate their membership, the Club needs to grow membership by many thousands to be successful into the future. Unfortunately, a Club of only 2,500 cannot support an administration or systems that are a burden administratively with volunteers, hence the need to move to a system of automatic renewals of membership. Regarding the store, it was running at a loss, a call was put out for volunteers to help, typically no one put their hand up, everyone wants something, however, do not want to help to get it.
Currently membership is $44 annually, for that you get a website with this forum, a technical library and an online magazine and can become a member of a Chapter, I know the BoD is considering reducing the membership from $44 to possibly $30 annually or maybe even less. The Club needs to grow its membership Internationally to become meaningful, ie; a membership of say 10,000 would start to get Caterpillar's attention. It is obvious that the membership in the US is not going to grow significantly as after 32 years it has remained reasonably static.
Unfortunately, the Club has not evolved over time to accommodate the many changes in the way the world now operates, it has stagnated with old members and some former Directors not wanting to encompass change. To operate the way many of these people expect the Club to operate (like a very exclusive group), annual memberships would need to be in the hundreds of dollars, maybe $200 or $300 annually per member.
Let's all be positive and grasp the future and find ways to operate with minimal administration and give our time to help and work positively with an overworked voluntary BoD.

Former Director and President, Wombat
The following user(s) said Thank You: D4Jim, steeltracs, bcwayne, Deas Plant., gauntjoh, cable control, juiceman, seiscat, Kurt Bangert, Deebo and 1 other people also said thanks.

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3 weeks 2 days ago #256980 by Rome K/G
Replied by Rome K/G on topic SHADY ACMOC BUSINESS!!!!
I understand that Wombat, but they charged me $67 not $44 for renewal. Plus the frustration not being able to talk to someone just to get a simple refund.

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3 weeks 2 days ago #256987 by seiscat
Replied by seiscat on topic SHADY ACMOC BUSINESS!!!!
I understand your frustration Gary. I recently volunteered for the BoD to help in anyway I could. 
Old Magnet is correct about the club being in trouble for years. That situation has been resolved and the ACMOC is now operating in the black. To achieve that turnaround in such a timely manner drastic measures were taken. 
We will try to improve when we can but to operate the store isn't reasonable at this time or in the near future as Wombat said.
Craig
   
 
The following user(s) said Thank You: Deas Plant., gauntjoh, cable control, Deebo

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3 weeks 2 days ago #256988 by Deebo
Replied by Deebo on topic SHADY ACMOC BUSINESS!!!!

I understand that Wombat, but they charged me $67 not $44 for renewal. Plus the frustration not being able to talk to someone just to get a simple refund.

Hi Gary, sorry you’re having problems, I’ll take a look at the payment system. The default with this system is auto renewal but you should have had notice that this was going to occur. If you don’t want to be a member that’s fine a refund can be organised or if you want a $44 electronic membership then the $23 can be refunded. All I can ask is for your forebearance and patience. As Wombat says we’re all volunteers running the club now and all spending more time than we thought possible in order to provide a service and things get missed or delayed. I’m truly sorry for that. Let me know what you want to happen. 

Regards,

Tony (Director) 
The following user(s) said Thank You: Deas Plant., gauntjoh

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3 weeks 2 days ago #256989 by gary in CA
Replied by gary in CA on topic SHADY ACMOC BUSINESS!!!!
This happened to me as well.Just renewed at $44.No notice but it saved me the trouble of renewing myself.Kinda surprised me but I am OK with it
The following user(s) said Thank You: D4Jim, gauntjoh

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3 weeks 2 days ago #256990 by bruce oz
Replied by bruce oz on topic SHADY ACMOC BUSINESS!!!!
apart from the over charged bit , membership is auto renewable  
Attachments:
The following user(s) said Thank You: D4Jim, gauntjoh, Kurt Bangert

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3 weeks 2 days ago #257003 by Wombat
Replied by Wombat on topic SHADY ACMOC BUSINESS!!!!
Currently ACMOC membership is $44 annually, any additional charges are for a hard copy magazine subscription, mailed to those who want same.

Regards, Wombat

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3 weeks 2 days ago #257007 by D4Jim
Replied by D4Jim on topic SHADY ACMOC BUSINESS!!!!
Sometimes when things pile up on us from worldly troubles, one minor miscue can set us off. We have all been there and done that. However, we cannot let it detract from the successful revamping of our club and the tireless work of the BoD. There are a lot of others that have pitched in to improve our club and we are all thankful for that. If we were to make two columns and list the positive steps our club has taken on one list and the "downside" on the other column, the positive would win 10 to one in my opinion. Not everyone would agree nor would I expect everyone to agree, but the perspective of the overall improvements in our club must never be lost.

My doctor mixed up the fertility pills for my wife and my mistress so we all have our problems!! :) :)

ACMOC Member 27 years
D47U 1950 #10164
Cat 112 1949 #3U1457
Cat 40 Scraper #1W-5494
The following user(s) said Thank You: gary in CA, Deas Plant., gauntjoh, cable control, juiceman, rax200, seiscat, Kurt Bangert

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