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use caution

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15 years 10 months ago #17906 by n2s3
use caution was created by n2s3
use caution dealing with omnitrac in oregon.I bought a set of idlers,he sent the wrong ones(after telling me they were 23inch,ended up being 18 inch) would not cover over $500 in shipping.on top of that, charged a restocking fee!I wouldn't want someone else to go through this.

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15 years 10 months ago #17912 by Old Magnet
Replied by Old Magnet on topic use caution
Thanks for the "heads up".....he seems to be gaining quite a reputation:( :(

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15 years 10 months ago #17913 by 7upuller
Replied by 7upuller on topic use caution
Thanks for the info......:mad: .......not good

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15 years 10 months ago #17956 by Catmatt
Replied by Catmatt on topic use caution
Thanks for the caution!!!

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15 years 10 months ago #17961 by SpragueM
Replied by SpragueM on topic use caution
I am looking at some parts from him/ them. Is this more than an isolated incident? What seems to be the problem?

Matt

RD4,RD6 ,D73T, #11 Grader, 977F

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15 years 10 months ago #17983 by spike
Replied by spike on topic omni
Aloha i to had a bad deal with omnitrak shipped us a linderman fuel tank with a 8 lb rat nest in it& it was crushed on one end .not needs minor soldering as described would not even split shipping from Hawaii . No aloha what so ever end of story Spike

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15 years 10 months ago #18009 by n2s3
Replied by n2s3 on topic use caution
matt if you want more info email me at <a href="This email address is being protected from spambots. You need JavaScript enabled to view it." target="_blank">This email address is being protected from spambots. You need JavaScript enabled to view it.

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15 years 10 months ago #18012 by Omnitrac
Replied by Omnitrac on topic Response to warning
It is easy to critisize when you do not know all the facts. Omnitrac has shipped parts all over the world for years and as in every business you encounter situations where a customer is not satisfied.

As for the fuel tank pictures and details was sent prior to shipment, as for the idlers the customer sat on them for 3 months then wanted to return them which he also had pictures and details long before he ordered them.

We are one of the most reputable and honest used parts suppliers in the world and stand behind our reputation.

We make no apology as to these situations, as for the fuel tank we sold it to a walk in the next week and he was happy to get it. As for the idlers they were exactly what he ordered.

Dennis

Dennis Wilkinson

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15 years 10 months ago #18013 by spike
Replied by spike on topic bs
Sorry dennis im calling B S .I took your word on the tank & you misreprozented it to me i lost money to make my point .Aloha oi Spike

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15 years 10 months ago #18015 by Omnitrac
More clarification


Attached is a picture of the terrible tank. Upon returning of the tank we spent 1.5 hours cleaning resoldering and painting the tank where it then sold 1 week later for $450.00. It was sold to Spike for $200 and his money was refunded minus shipping.

As for the idlers there would of been no restocking charge if they had been returned promptly, but I can not resell what was setting in somneone elses backyard for over 3 months.

Dennis Wilkinson
Omnitrac

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